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| POLICY FOR CUSTOM MADE ORDERS AND SPECIAL ORDERS |
| ALL CUSTOM ORDERS OR SPECIAL ORDERED ITEMS ARE FINAL AND NON-REFUNDABLE
CUSTOM ORDERS ARE PRODUCED USUALLY WITHIN A EIGHT TO TEN WEEK PERIOD FROM THE TIME THE MANUFACTURE RECEIVES ALL RELATED PARTS OF THAT ORDER.
THE PRODUCTION TIME IS ONLY AN ESTIMATE AND MAY TAKE LONGER.
THE MISSION WORKS IS NOT RESPONSIBLE FOR DELAYS IN PRODUCTION OR IN THE SHIPPING OF ANY CUSTOM OR SPECIAL ORDER.
THE MISSION WORKS WILL TRACK YOUR ORDER FROM THE BEGINNING AND WILL ADVISE YOU AS TO THE STATUS OF YOUR ORDER.
A SPECIAL ORDER IS AN ORDER WHICH IS NOT A STOCKED ITEM AND MUST BE PRODUCED FROM STOCK WOOD.
A CUSTOM ORDER IS A NEW DESIGNED ITEM THAT MUST BE PRODUCED FROM A NEW DESIGN DRAWING.
THIS NEW DESIGN MAY NEED TO HAVE MODIFICATIONS AND ADJUSTMENTS DONE TO THE ITEM TO ALLOW FOR THE BEST FUNCTIONALITY OR DESIGN OF THE ITEM ORDERED.
THE CUSTOMER WHEN ORDERING CUSTOM MADE FURNITURE FROM THE MISSION WORKS UNDERSTANDS AND ALLOWS FOR MODIFICATION OF CUSTOM DESIGNED ORDERS
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